Connect with Thrive Services

Through both Thrive Counseling for Healing and Connection & We Thrive Together

Get Started with Us

Getting Started

Starting therapy or relational work can feel like a big step. You don’t have to have everything figured out to begin.

If you're ready for support — whether that's therapy for yourself, your teen, or your child — you're in the right place. We'll walk with you through the next steps and help you find the clinician who feels like the best fit. This page is the starting point for all services offered through Thrive Counseling for Healing & Connection. Others looking for couples and family services are guided toward services offered through We Thrive Together, see the link at the bottom of this page. By completing the secure form through the Get Started With Us link, you’re sharing a bit about what you’re looking for so we can thoughtfully guide you forward. This form does not schedule an appointment. It allows our team to review your needs and connect you with the appropriate therapist or service.

We look forward to supporting you.

How the Connect Process Works

We believe therapy works best when the fit is right. Rather than automatic scheduling, we use a thoughtful review-and-match process to ensure you’re connected with the clinician and service best suited to your needs.

Here’s what to expect:

1. You complete the secure Connect form.
You’ll share what you’re looking for — whether that’s individual therapy, couples work, family therapy, or a group.

2. Our team carefully reviews your request.
We consider clinical needs, scheduling preferences, insurance or private-pay options, and therapist specialization.

3. We determine the best pathway forward.
Some clients are matched with a therapist through Thrive Counseling for Healing & Connection (insurance-based individual therapy). Others are guided toward services offered through We Thrive Together (private-pay couples, family, group, or intensive services).

4. We follow up with next steps.
If we’re a good fit, you’ll receive secure intake paperwork and instructions for scheduling your first session.

If for any reason we are not the best match for your needs, we will do our best to provide thoughtful referral guidance.

This intentional process helps create safety, clarity, and a strong foundation for the work ahead.

Who This Page Is For

The Connect page is for individuals and families who are seeking therapy and would like support getting started.

This includes those looking for:

  • Individual therapy for adults, teens, or children

  • Trauma-informed, attachment-based care

  • In-person services in Fredericksburg, VA or virtual therapy across Virginia

If you are an existing client or have a general question, please visit our Contact page instead.

Thoughtful Matching for the Right Fit

At Thrive, we don’t believe therapy should be one-size-fits-all.

Our clinicians are trained in different modalities and specialize in working with specific populations — including trauma-informed care, EMDR, play therapy for children, neurodiversity-affirming therapy, and culturally responsive and Spanish-language services.

Taking time to review your request allows us to thoughtfully match you not only with a therapist who feels like a good personal fit, but with someone specifically trained to support your goals, history, and the type of work you’re seeking.

This is especially important for:

• Trauma and medical-related concerns
• Children and teens
• Clients seeking culturally responsive or Spanish-language services

Thoughtful matching helps therapy feel safer, more effective, and more connected from the very beginning.

What to Include When You Submit Your Request

Click on Get Started with Us button and please include the following in the message section:

• The age of the person seeking services
• If the client is under 18, the name and relationship of the legal guardian
• A brief description of what you’re hoping to receive support with
• The insurance plan you intend to use (if applicable)

You don’t need to share every detail — just enough to help us understand how to support you and guide you to the appropriate next steps.

What Happens After You Submit the Form

After you submit your request:

• Our team thoughtfully reviews your information
• We may reach out for clarification or to discuss next steps
• We determine the most appropriate service pathway and therapist match
• If we’re a good fit, you’ll receive a secure intake packet through our client portal
• Scheduling occurs after intake and matching are complete

We aim to respond as promptly as possible and appreciate your patience as we take care to support you well.

Get Started with Us

Looking for Couples or Family Therapy?

This page is for individual therapy — for adults, teens, and children — through Thrive Counseling for Healing and Connection.

Couples therapy, marriage counseling, family therapy, groups, and intensives are offered through our sister practice, We Thrive Together. They have their own intake process, and starting there will get you to the right clinician faster.

Get started with We Thrive Together

Questions About Getting Started

  • No. This form is a request to begin care. After you submit it, our team will review your information and guide you through the next steps, including scheduling the best fit therapist or referral out if we cannot meet your need.

  • We do our best to respond as promptly as possible within 24-48 hours. Response times may vary depending on availability and the information provided, but every request is reviewed with care.

  • Yes. The form on this page is secure and HIPAA-compliant. Your information is reviewed only by our intake team and used to help determine next steps in care.

  • Yes. If you are seeking services for a child or teen, please include the child’s name, age and your relationship as the legal guardian in the message section. We’ll guide you through the appropriate next steps.

  • We work with a variety of insurance plans, depending on the therapist and the type of service you’re seeking. When you submit the Connect form, please select the insurance you plan to use. Our team will review your request and help clarify coverage, options, and next steps. We do accept commercial Anthem, Aetna, United Health Care, and Medicare. We are not in network with Cigna or Tricare however, we can work with Out of Network Benefits for these insurances if they are available in your policy. We accept most Medicaid products. We do not accept Aetna Better Health.

  • Some services at Thrive may be considered out-of-network, depending on the therapist and your insurance plan. If you have out-of-network benefits, you may be able to submit claims to your insurance for possible reimbursement. It is important that you check your policy to determine the specifics of your out-of-network benefits.

    Please indicate your interest in using out-of-network benefits when submitting the Connect form, and our team can help clarify options and next steps.

  • We do not participate in most Employee Assistance Programs (EAPs). These programs often involve short-term or highly structured models of care that are not well aligned with the depth and continuity of therapy we aim to provide.

    If you’re unsure about coverage options, you’re welcome to note this in the Connect form and our team can help discuss alternatives.