Connect With a Therapist
Start the Process of Therapy
Starting therapy can feel like a big step. You don’t have to have everything figured out to begin. If you’re ready to begin therapy and want support finding the right therapist or service, you’re in the right place. You don’t need to have everything figured out—we’ll walk with you through the next steps and make sure the fit feels right.
This page is the place to start the process of care with Thrive Counseling for Healing & Connection. By completing the secure form through the Get Started With Us link, you’re letting us know a bit about what you’re looking for so we can help determine the best next steps.
This form does not schedule an appointment. It helps us understand your needs and thoughtfully guide you forward.
How the Connect Process Works
We believe therapy works best when the fit is right. Rather than automatic scheduling, we use a review-and-match process to support thoughtful care.
Here’s what to expect:
You submit the secure Connect form below
Our team reviews your request and needs
We match you with the therapist best suited for your situation
If we’re a good fit, you’ll receive next steps and a secure intake packet
This approach helps create safety, clarity, and a strong foundation for the work ahead.
Who This Page Is For
The Connect page is for individuals and families who are seeking therapy and would like support getting started.
This includes those looking for:
Individual therapy for adults, teens, or children
Couples or relationship counseling
Family therapy
Trauma-informed, attachment-based care
In-person services in Fredericksburg, VA or virtual therapy across Virginia
If you are an existing client or have a general question, please visit our Contact page instead
At Thrive, we don’t believe therapy should be one-size-fits-all.
Our therapists have different areas of focus, training, and experience. Taking time to review your request allows us to match you with a clinician who is best equipped to support your goals, history, and preferences.
This is especially important for:
Trauma and medical-related concerns
Couples and family work
Children and teens
Clients seeking culturally responsive or Spanish-language services
Thoughtful matching helps therapy feel safer, more effective, and more connected from the start.
Thoughtful Matching for the Right Fit
At Thrive, we don’t believe therapy should be one-size-fits-all.
Our therapists have different areas of focus, training, and experience. Taking time to review your request allows us to match you with a clinician who is best equipped to support your goals, history, and preferences.
This is especially important for:
Trauma and medical-related concerns
Couples and family work
Children and teens
Clients seeking culturally responsive or Spanish-language services
Thoughtful matching helps therapy feel safer, more effective, and more connected from the start.
What to Include When You Submit Your Request
When completing the form below, please include the following in the message section:
The age of the person seeking services
If the client is under 18, the name and relationship of the legal guardian
A brief description of what you’re hoping support with
The insurance plan you intend to use (if applicable)
You don’t need to share every detail — just enough to help us understand how to best support you.
What Happens After You Submit the Form
After you submit your request:
Our team will review your information
We may reach out for clarification or next steps
If we’re a good fit, you’ll receive a secure intake packet through our client portal
Scheduling will happen after intake and matching are complete
We aim to respond as promptly as possible and appreciate your patience as we take care to support you well.
If you’re feeling unsure or overwhelmed, that’s okay. Starting here is enough.
Frequently Asked Questions
Do I schedule an appointment on this page?
No. This form is a request to begin care. After you submit it, our team will review your information and guide you through the next steps, including scheduling the best fit therapist or referral out if we cannot meet your need.
How soon will someone respond after I submit the form?
We do our best to respond as promptly as possible within 24-48 hours. Response times may vary depending on availability and the information provided, but every request is reviewed with care.
Is this form secure and confidential?
Yes. The form on this page is secure and HIPAA-compliant. Your information is reviewed only by our intake team and used to help determine next steps in care.
Can I use this form for my child or teen?
Yes. If you are seeking services for a child or teen, please include the child’s name, age and your relationship as the legal guardian in the message section. We’ll guide you through the appropriate next steps.
What insurance plans do you accept?
We work with a variety of insurance plans, depending on the therapist and the type of service you’re seeking. When you submit the Connect form, please select the insurance you plan to use. Our team will review your request and help clarify coverage, options, and next steps. We do accept commercial Anthem, Aetna, United Health Care, and Medicare. We are not in network with Cigna or Tricare however, we can work with Out of Network Benefits for these insurances if they are available in your policy. We accept most Medicaid products. We do not accept Aetna Better Health.
Do you offer out-of-network benefits or superbills?
Some services at Thrive may be considered out-of-network, depending on the therapist and your insurance plan. If you have out-of-network benefits, you may be able to submit claims to your insurance for possible reimbursement. It is important that you check your policy to determine the specifics of your out-of-network benefits.
Please indicate your interest in using out-of-network benefits when submitting the Connect form, and our team can help clarify options and next steps.
Do you accept Employee Assistance Programs (EAPs)?
We do not participate in most Employee Assistance Programs (EAPs). These programs often involve short-term or highly structured models of care that are not well aligned with the depth and continuity of therapy we aim to provide.
If you’re unsure about coverage options, you’re welcome to note this in the Connect form and our team can help discuss alternatives.